Department Contacts
| Department | Ext. | |
|---|---|---|
| Reservations | reservations@grandhotel.com | 101 |
| Restaurant | restaurant@grandhotel.com | 202 |
| Spa | spa@grandhotel.com | 303 |
| Events & Conferences | events@grandhotel.com | 404 |
| Guest Relations | care@grandhotel.com | 505 |
Get in Touch
Our team usually replies within 24 hours.
Departments & Hours
Reach the right team, or check when we are open
Opening Hours
- Reception 24 hours
- Restaurant 6:30 AM – 11:00 PM
- Spa 9:00 AM – 9:00 PM
- Pool 6:00 AM – 10:00 PM
- Gym 24 hours
Timings may vary on public holidays. Please call ahead.
Find Us
We are in the heart of the city centre
Quick Answers
A few things guests often ask
How quickly will I get a reply?
Our team usually replies within 24 hours. If your enquiry is urgent, please call us on +1 (555) 123-4567.
Can I book a room through this form?
For room bookings, please use our booking page so dates and availability are confirmed instantly.
Do you accept walk-in enquiries?
Yes — our reception desk is open 24 hours and the team is happy to help in person, subject to availability.
Is my information kept private?
Yes. We only use the details you provide to respond to your enquiry, and we never share them with third parties. See our Privacy Policy for details.
For room bookings, please use our booking page so dates and availability are confirmed instantly.
Ready to Book Your Stay?
Browse our rooms, choose your dates, and confirm in a few clicks. We look forward to welcoming you.